الثقة التنظيمية وأثرها على الصمت التنظيمي دراسة حالة مؤسسة سونلغاز الأغواط

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جامعة عمار ثليجي الاغواط

Abstract

This study aimed to find out the effects of organizational trust and its dimensions (Ability, Benevolence, Integration) on the organizational silence among the employees of SONELGAZ corporation –Laghouat-.The study targeted a group of employees to survey opinions to test the validity of our hypotheses, through a study questionnaire that included a set of statements who included the study axes distributed to a sample consisting of 70 questionnaire and 63 questionnaires were retrieved, which are valid for study. The statistical software SPSS 22 was used to test our hypotheses using the following statistical methods (arithmetic mean, standard deviation, and coefficient of variation, trend, correlation coefficients, and multiple linear regression analysis). Through this study we've reached to a set results the most important of which is that there is a significant moral effect for organizational trust on organizational silence among employees of SONELGAZ corporation –Laghouat- which incarnated in the dimension of ability and there are no statistically significant differences in the average of the sample members about the level of organizational trust as well as the organizational silence is attributed to personal and functional variables ( gender , age ,educational level years of service , job title ), in the end practical suggestions and further studies were presented.

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